Genesis Family Health starts help line

Genesis Family Health has established its own COVID-19 help line. The phone number is 1-855-GFH-AIDE or 1-855-434-2433.

People may call into the line to receive food assistance, utility assistance, and assistance finding the resources they need for themselves and their families during this pandemic.

When people call, they can expect to hear a voice recording that will guide them to the appropriate person within Genesis that is nearest to them and that will be able to assist them best.

In addition to the help line, Genesis has also set up an assistance request form on their website. The form can easily be found on their main page and serves the same purpose as the help line. The assistance request form may be filled out on a mobile device or on a computer.

According to Genesis Family Health, the help line and request form are in response to an increase in requests seen over the past two months, and to ensure that there is a dedicated form of communication for those in need to request and receive help as soon as possible.

The COVID-19 help line and assistance request form are available 24/7 and people can expect a response within 24 hours. Currently, Genesis’s medical, behavioral health, and social services are still operational at all sites through virtual and telephone encounters only. Their dental facilities, however, will remain closed until further notice.

If assistance is needed due to COVID-19 related circumstances, call 1-855-GFH-AIDE or visit the website at and fill out their assistance request form.

For moreinformation and any other needs, you may contact Genesis Family Health at (620) 275-1766.