For smaller employers, offering a work-site, comprehensive and preventative healthcare program to help keep their employees healthy while controlling healthcare-related costs has historically been a challenge.
But Revere Healthcare Solutions, Inc., (RHS) and the Grow Well clinic, 302 N. Fleming St., in Garden City, offer to companies of all sizes the opportunity of getting and keeping their employees and their families healthy while easing the financial burden of providing a good healthcare benefit.
“The Grow Well clinic, managed by RHS, provides healthcare services to contracted employers, their employees and family members for a flat fee each month,” said Tracy Fry, RHS senior vice president of clinical services. “It offers primary healthcare services including annual physicals, health risk assessments, vaccinations, lab testing, treatment of minor acute conditions and medical management of chronic illnesses such as diabetes, high blood pressure and high cholesterol. The clinic’s professional and friendly healthcare staff can and has made a huge difference in helping people in these areas.”
Making a Difference
In 2015, Ken Green, owner of Mid-America Millwright Services, Inc., was faced with rising healthcare insurance rates and having to choose between offering less healthcare or higher costs to his employees. At the same time, he was also seeking to add a wellness component to the healthcare benefits as an incentive for Mid-America employees. He knew that was a tall order.
After talking with City Manager Matt Allen about the City of Garden City’s success with the Grow Well clinic and reviewing a feasibility study done by the Freedom Claims Management group based in Great Bend, Green not only saw RHS and the Grow Well clinic as providing convenient access to the preventative healthcare for his employees, but also believed it would result in an overall better healthcare experience with outcomes that truly impacted lives.
“We were able to sit down and design an innovative plan which incorporates the direct purchase of the excellent preventative healthcare provided by Merilyn (Douglass, the clinic’s lead nurse practitioner) and her staff who, quite frankly, couldn’t be better patient advocates,” said Green. “We are treated so well and with respect at the clinic, and it is our hope that after our employees complete their assessments and consultations with the Grow Well staff, we will begin too see that over time their chronic conditions and pre-conditions will be under control. Joining the Grow Well clinic was a strategic decision for us, and we believe our workforce is getting better healthcare at a lower cost.”
Douglass is a familiar face within the local, regional and state healthcare industry. Douglass, who has been practicing for more than 30 years, received her bachelor’s of nursing from Montana State University and earned both her master’s and doctorate in nursing from the University of Kansas. She is certified in primary care in adult and family health by the American Nurses Credentialing Center Board and is a Diplomat in Comprehensive Care by the American Board of Comprehensive Care.
“Our philosophy is well summarized by Dr. Benjamin Franklin who said, ‘An ounce of prevention is worth a pound of cure,’” Douglass said. “Preventative healthcare is proven to be the most affordable form of healthcare and the one which, intrinsically, provides the best outcomes. Communication and outcomes are the cornerstones of a strong preventative healthcare program.”
According to Douglass, the Grow Well clinic truly reflects a team effort to provide excellent care and good customer service. Julie Tull, RD, LD, is a registered dietician, who works at the clinic one day a week providing nutritional counseling and diabetic education. Roxanna Parral, the office manager and receptionist, helps clients get logged in to the integrated electronic platform, guides them through their health risk surveys, and because she is bilingual, she has been instrumental in breaking down any communication hurdle the staff might face during patient visits.
At the Grow Well clinic, RHS provides a variety of primary care and condition management services designed and implemented around the individual. For example, if an employee already has an established primary care provider, Grow Well clinicians will work in collaboration with that provider to optimize, integrate and coordinate the employee’s plan of care.
According to Fry, a participating company’s flat rate depends on a mix of variables, including number of employees and dependents who will be using the clinic and the types of occupational medicine services the clinic will be providing, such as primary or urgent care, wellness, nutrition education, vaccinations, nutritional counseling, labs, workers comp or occupational healthcare. Even though each visit is different, as a guideline RHS always makes sure its clients save at least 30 percent compared with the alternative insurances.
“Since the employer pays a flat monthly fee for the services, the employee doesn’t have to pay any co-pay and there’s no insurance or paperwork to wade through,” Douglass said. “The clinic is accessible to the employees and family members of employers who are contracted with RHS. All sizes of employers can contract for clinic services, including those with a few to over 100 employees.”